AC Alert – New Mass Alert System

City of Hayward and Fairview Fire Protection District moving to new mass notification system AC Alert


AC Alert is has replaced the CodeRED alert system in Hayward and the Fairview Fire Protection District effective July 1, 2019. The new service is free and requires subscribers to opt-in, which can be done on-line, by emailing or by calling the Hayward Fire Department Emergency Service Office at (510) 583-4948.

You may also go to this Alameda County site  ACAlert  to learn more and sign up as well as other  important information ie: Covid-19

Subscriber data from the outgoing CodeRED alert system cannot be transferred to the AC Alert service.

AC Alert users can subscribe for notifications based on multiple locations—for any residence, workplace, school or other location in Alameda County. If a safety hazard or concern arises in the area, a notification will be sent to the device entered by the subscriber.

Once an AC Alert message is received, a subscriber can confirm receipt and the system will stop sending the initial notification. If a subscriber does not confirm receipt of an alert, the system will continue to attempt to reach the subscriber using all contact data provided.

For more information, visit the Hayward Fire Department AC Alert webpage.